Doodel Partner Terms and Conditions
This section is a snippet of https://doodel.com.au/pages/terms-and-conditions and contains the Terms and Conditions related to Doodel Partner.
SECTION 21 - DOODEL PARTNER
By joining as Doodel Partner, you also agree this Terms and Conditions.
21.1 Subscription Fee
The Subscription Fee is applicable as stated. We reserve the right, at our sole discretion, to update, change or replace Subscription Fee.
When it is not a complete month when subscription starts, you will be charged the full Subscription Fee and pro-rata for the second month on 30 days basis.
21.2 Commission Rate
We reserve the right, at our sole discretion, to update, change or replace Commission Rate.
21.3 Undelivered Item(s)
Should the item undelivered due to incorrect address provided, you are responsible for any claims made by customers and you will not claim any amount from us. Delivery fee will not be refunded.
21.4 Damaged Item(s)
Any claim made by customer of any damage, we will only approve should there is sufficient it is due to delivery. The maximum amount it will be covered is $50.
21.5 Pickup Time
Pickup time is generally based on route on the particular delivery date and is agreed by both parties. Partner may be charged late fee should the item(s) are not ready on the scheduled pickup time.
21.6 Order Cancellation
Cancellation of order that is made through Doodel platform and is initiated by Partner attracts 2% Cancellation Fee to cover administration and merchant fees.
Cancellation of order that is done through https://doodel.com.au/pages/doodel-delivery-request attracts $2 Cancellation Fee to cover administration and merchant fees.
21.7 Item(s) Packaging
Partner is responsible for proper packaging including but not limited to bags and ice packs that are suitable for up to 4 hours delivery time window.
22.8 Item(s) Delivery Time Frame
We aim to delivery the item(s) within 2-4 hours after the pickup. In case of delay that is outside of our control, Partner will not indemnify us. Whilst we try our best to accommodate, we do not offer specific time delivery.
Orders made through Doodel platform are paid the following week after deliveries in the previous week are done.